From this Age article:
That’s the technology — the business model is based on making money by giving things away. This is counter-intuitive, which is why Microsoft and others with mindsets stuck in the early days of the information industry just don’t get it.
There’s also a good follow-through statement:
When wealth was based on physical objects, value came from scarcity. In the information age, value comes from abundance. Google realises this; so does the open source community. So does Microsoft, in a way, but it believes it can control that abundance. While it thinks like that, it will only be halfway there.
There’s a cute penguin logo for the story, too: