First off, once again they are having trouble finding their own. I think they’d still have trouble even with laser topology mapping and GPS. You may remember a customer being told that they didn’t have ADSL, despite being able to point to the flashy box in the corner and the 150kB/s downloads as evidence that they were no longer dependent on dialup? Well, in a far-too-typical demonstration of quality control systems in action, Telstra made it so. When the technician’s visit on Monday to install the ADSL that they already had working was cancelled, the existing service was cancelled along with it. Now, three days of headbutting walls later, the service is back on line again, and they’ve re-spread the entrails necessary to get a static-IP-enabled login back (by hand, Telstra refused to fix it for them automagically)... and it doesn’t work. Second off, at another customer, Telstra have blessed an ADSL line which features ≅50dB of attenuation. Needless to ...
Linux Advocate in Western Australia